This activity is designed to guide healthcare professionals through a Performance Improvement CME activity. Participants are assisted through a process of guided self-reflection. knowledge and skill development, implementation and reflection. During the learning phase, participants are provided with a safe, confidential environment where they can learn with their peers about the origins and consequences of their behaviors. A multi-modal approach to learning is used to foster the development of new skill sets. Modalities include didactic sessions, reading, experiential exercises and guided small group interaction with the opportunity for exchange, feedback, and practice. The group serves as a “learning lab” providing learners the opportunity to “try-out” their newly developing skills.

The activity helps participants learn and implement new behavioral skills to enable them to function in an increasingly complex medical environment. As part of the activity learners will assess and document specific behavioral changes. The program focuses on development of knowledge and skills in the core competency areas of Professionalism, Interpersonal and Communication Skills and System-based Practice.