CME Learning Objectives

Upon the completion of the program, the participant should be able to:

  1. Define and describe the elements of the core competency areas of Professionalism, Interpersonal and Communication Skills, and System based practice.
  2. Identify the consequences of disruptive behavior on the the clinical team and Patient Care more broadly.
  3. Identify personal risk factors for disruptive behavior in the workplace.
  4. Identify activities that will decrease personal risk factors for disruptive behavior.
  5. Demonstrate the use of assertive communication techniques when interacting with other professionals.

Upon the completion of your participation in this educational activity, you intend to incorporate the following objectives into your practice of medicine

  1. Utilize core competency skills in the areas of Professionalism and Interpersonal and Communication while interacting with patients
  2. Utilize core competency skills in the areas of Professionalism and Interpersonal and Communication while interacting members of medical teams
  3. Employ appropriately assertive communication techniques in communicating with patients and members of the healthcare team.
  4. Discuss the importance of team functioning to the delivery of high quality medical care
  5. Identify personal risk factors for disruptive /disrespectful behavior to improve personal leadership and inter- professional functioning and patient care.
  6. Develop relapse prevention strategies to minimize the reoccurrence of personal stressors that are associated with disrespectful behavior.